Q. Who should I nominate as an academic referee?
|Your First Referee||Your Second Referee|
|Currently studying (or recently finished studying) at Undergraduate Level||A tutor from your Undergraduate degree course||A second tutor from your Undergraduate degree course|
|Currently studying (or recently finished studying) at Postgraduate Level||A tutor or supervisor from your Postgraduate degree course||A tutor from your Undergraduate degree course or present graduate tutor|
|Have not recently studied||A member of academic staff from your most recent Higher Education course||Your employer or another person who can testify to your academic ability in a formal context|
Q. Who should I give as an academic reference if my previous education was some years ago?
If you have not recently studied, please provide the following references:
- A member of academic staff from your most recent Higher Education course
- Your employer or another person who can testify to your academic ability in a formal context
Q. Can I change my referees?
Yes. Please contact the Graduate Admissions Office stating which referee you wish to change (eg "second academic referee") and providing the contact details of the new referee. You should include all the same information you gave in your original application form: name, title, full address, country and email (for academic references this should be an institutional address where possible.) You must also provide a brief explanation of the reason for the change.
We will then update your records and your new referee will be contacted with details of how to submit their reference.
Q. Can I upload additional references?
In general, you should only provide the number of academic references specified in the list of supporting documents for your course (and a personal reference if applying for the Gates Cambridge Scholarship.)
If, however, you have exceptional circumstances that you think necessitate additional references, you may contact the relevant department directly and ask if they would be willing to consider receiving them. If the department agrees, you should contact your referees and request that they submit their references on paper.
Q. Do my referees need institutional email addresses?
Institutional email addresses are preferred. Other email addresses can be used, and are sufficient at the application stage, but we would need to take extra steps to verify such references when we make an offer. This might include asking for the reference to be sent again, on paper, if authenticity cannot be confirmed by other means.
Q. My referee is having difficulty accessing the online system. What can I advise them?
- Your referee should ensure that the email address they are trying to log on with is the same email address from which they received their reference request from us.
- If they still cannot access the electronic email referencing system they should submit their references to us directly on paper. You should follow the instructions on how to supply them with the correct paper forms.
After you have submitted your application it can take up to 30 hours for your referee to receive the email link. If it has been more than 30 hours:
- The email could have been categorised as spam by the referee's email provider. Please contact them directly and ask them to check in their spam or junk folder, and review their email security settings.
- Your referee can enter their email address into the Graduate References Log In page below and click on 'Forgotten password?'. This will generate a password for the referee to log in with.
If your referee tells you they have uploaded a reference but it is still showing as outstanding on your Self-Service, please wait. If more than 24 hours have passed then you should check that your referee has fully completed the reference process. Ask them to log in again and check that all steps have been completed. Once the reference has been successfully submitted, both applicant and referee should receive an email confirming this.
If you have received an email more than 24 hours ago confirming the reference was successfully submitted, and it is still showing as outstanding, please email the Graduate Admissions Office.
Please note: We cannot accept references sent by email.